Gold Campaign FAQ's

Why do other retailers sell the same product at a cheaper price?

• We use the supplier RRP (Recommended Retail Price). There are retailers who opt to sell their products at a lower price which is at their discretion. We endeavor to provide competitive pricing and are always open to feedback from clients. However, we cannot guarantee that we will always be able to beat their price. Rest assured that we are exploring all options.

Why can I not collect from warehouse?

• Our process and model does not allow for clients to collect form the warehouse. The warehouse only allows access to courier companies.

GOLD CAMPAIGN

What is this Gold campaign?

• Multiply is offering Starter, Bronze and Silver clients an opportunity to get Gold discounts on all physical products and selected voucher partners!

How is my starter limit affected?

• There is no limit on starter, that does not change.

How is my spend limit affected?

• As per product rule, the current spend limit rules will apply.

Which vouchers can I buy for this Gold Campaign?

• For the specified period, clients can get gold savings on Makro vouchers (cashbacks or discounts) and Woolworths gift cards (cashbacks).

What products can I buy during this campaign?

• If you are on starter, bronze or silver you can enjoy Gold savings (discounts or cashbacks) on all the Multiply online shop physical products.

How long is the campaign running for?

• The campaign start date is 7 June 2020 till 1^st of August 2021

What are the handling fees of suppliers and why are they so much?

• Please Note: Each supplier reserves the right to charge a handling fee which works for their business. We do not have authority to override their handling fees. We can only communicate and raise awareness.