Pregan
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Will I earn interest on the cashbacks that you keep for me until I get Multiply Money?
No, you will not earn interest on the cashbacks we keep for you. You will only earn interest on cashbacks that are in your Multiply Money savings wallet.
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What happens if I earn cashbacks but I don’t have Multiply Money?
We will keep your cashbacks until such time that we are able to get hold of you and get the right information from you to create your Multiply Money benefit.
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How do I get cashbacks?
Choose to save when you spend on the Multiply online shop by opting for cashbacks instead of discounts on your full basket. You can get cashbacks on both vouchers and products – on everything on th...
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What is cashbacks?
Cashbacks are a percentage of the amount you spend given back to you when you shop on the Multiply online shop. These Rand-value cashbacks are transferred directly into your Multiply Money savings ...
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Managing & Linking Devices & Apps
Your Active Dayz™ earn you points. The more points you earn, the better your status, the more your rewards. You can use any of these activity tracking devices or apps to get Active Dayz™. Here's a ...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
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Welcome to your Help Centre!
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...